What They’re Saying About Mt. Carmel
My mind is at ease that our mother is here. We feel she is safe and actually enjoys the food too. The activities are beneficial for her. The pictures from social media are accurate. Staff are conscientious in almost all cases. Staff are thorough and respectful. We like that it is Catholic and so does our mom.
I am writing to Google to send a full positive recommendation for members of Mt Carmel's Rehabilitation unit.
I recently spent my third "round" in 12 months at Mt Carmel. In 2025, I had two total knee replacements and an ankle reconstruction. Mt Carmel has a great 4th floor staff and a very well run facility.
After being three times as a repeat customer *grin* , being on a first name basis with the staff , one gets to know everyone a bit closer yet with still maintaining a professional demeanor.
My primary LNA was always smiling , very helpful, competent - a very nice person to have taken care of me. My primary medicinal RN was top notch . I observed her being extremely pleasant, very thorough, and helpful with all of the residents.
I did also communicate to Catholic Charities my observations so staff would get rewarded in the ways the facility does that for exemplary performance. You have my thanks and gratitude
Have at Blessed Happy Holiday season to Mt. Carmel
I recently spent my third "round" in 12 months at Mt Carmel. In 2025, I had two total knee replacements and an ankle reconstruction. Mt Carmel has a great 4th floor staff and a very well run facility.
After being three times as a repeat customer *grin* , being on a first name basis with the staff , one gets to know everyone a bit closer yet with still maintaining a professional demeanor.
My primary LNA was always smiling , very helpful, competent - a very nice person to have taken care of me. My primary medicinal RN was top notch . I observed her being extremely pleasant, very thorough, and helpful with all of the residents.
I did also communicate to Catholic Charities my observations so staff would get rewarded in the ways the facility does that for exemplary performance. You have my thanks and gratitude
Have at Blessed Happy Holiday season to Mt. Carmel
Peace of Mind
“Sometimes miracles are just good people with kind hearts”
Although I am not sure who first said these words, they do accurately capture the experience our Mom has had with the Mount Carmel Rehabilitation and Nursing Center.
My Mom became a resident early last summer and our family quickly witnessed the attentiveness and high standard of care of the Nursing staff.
I am currently living outside of the United States and fortunately my Mom is just tech savvy enough to be able to handle FaceTime visits. Even though these daily visits occur remotely, they very much capture the spur of the moment, in real time, interactions she has with various staff members coming in and out of her room. A consistent tone of kindness easily comes across during these virtual visits. She and I have spoken about it with appreciation many a time.
Whether it is someone seeing that she is cold and offering to bring her a hot cup of tea, another checking on the thermostat situation in her room to make sure it is indeed set warm enough, Rivier College Nursing Students generating ideas of special tasks or projects with which they might be able to help her, middle of the night assistance with safely getting to the bathroom and back to bed, fun and thoughtful holiday inspired goodies and arts and crafts offered by the Activities staff, Communion brought into her room by a Sister, or just a gentle nudge to occasionally attend the daily mass in person, she is always treated with respect and dignity.
While my Mom references certain names in particular for going above and beyond (Pam, Kerry, Lindsay, Ramona, and Jen), there are clearly many more behind the scenes contributing to her wellbeing on a daily basis. Just a few days ago, My Mom and I were discussing that the spirit of kindness and helpfulness of the staff is surely a reflection of the tone and standard set by those in charge. The 2nd Floor Unit Manager Danielle Labrie is the type of leader who operates consistently in an effective, efficient and kind manner. That sets an ideal example of what is possible and everyone elevates their own standard accordingly. I observed that in person last summer in my interactions with members of the Nursing Care Coordination Team, and I continue to hear the very same takeaways about the staff from my brothers who live locally.
My family and I are sincerely grateful for the special environment the Mount Carmel Rehabilitation and Nursing Center offers all of its residents. The peace of mind given to us by the “miracles of good people with kind hearts” is not taken for granted.
Maria DesGrosseilliers Wilson and Family
“Sometimes miracles are just good people with kind hearts”
Although I am not sure who first said these words, they do accurately capture the experience our Mom has had with the Mount Carmel Rehabilitation and Nursing Center.
My Mom became a resident early last summer and our family quickly witnessed the attentiveness and high standard of care of the Nursing staff.
I am currently living outside of the United States and fortunately my Mom is just tech savvy enough to be able to handle FaceTime visits. Even though these daily visits occur remotely, they very much capture the spur of the moment, in real time, interactions she has with various staff members coming in and out of her room. A consistent tone of kindness easily comes across during these virtual visits. She and I have spoken about it with appreciation many a time.
Whether it is someone seeing that she is cold and offering to bring her a hot cup of tea, another checking on the thermostat situation in her room to make sure it is indeed set warm enough, Rivier College Nursing Students generating ideas of special tasks or projects with which they might be able to help her, middle of the night assistance with safely getting to the bathroom and back to bed, fun and thoughtful holiday inspired goodies and arts and crafts offered by the Activities staff, Communion brought into her room by a Sister, or just a gentle nudge to occasionally attend the daily mass in person, she is always treated with respect and dignity.
While my Mom references certain names in particular for going above and beyond (Pam, Kerry, Lindsay, Ramona, and Jen), there are clearly many more behind the scenes contributing to her wellbeing on a daily basis. Just a few days ago, My Mom and I were discussing that the spirit of kindness and helpfulness of the staff is surely a reflection of the tone and standard set by those in charge. The 2nd Floor Unit Manager Danielle Labrie is the type of leader who operates consistently in an effective, efficient and kind manner. That sets an ideal example of what is possible and everyone elevates their own standard accordingly. I observed that in person last summer in my interactions with members of the Nursing Care Coordination Team, and I continue to hear the very same takeaways about the staff from my brothers who live locally.
My family and I are sincerely grateful for the special environment the Mount Carmel Rehabilitation and Nursing Center offers all of its residents. The peace of mind given to us by the “miracles of good people with kind hearts” is not taken for granted.
Maria DesGrosseilliers Wilson and Family
